Privacy Policy – UMNO
UMNO considers privacy as a major concern that must be protected for your personal and business information. It is the privacy policy of your information that the owner of the platform offers: this includes registration as either a merchant or user on the restaurant specials platform through www.umnoapp.com.au or the UMNO App.
Purpose
UMNO is a digital platform where restaurants can post their daily specials to attract diners and minimize instances of food waste. This privacy policy fully outlines the ways in which UMNO procures, retains, uses, and discloses both personal and business information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We reserve the right to revise this Privacy Policy. Updated versions will appear on our website with the Effective Date noted.
Collection of personal information.
We gather and retain information from restaurant partners and users to deliver, support, and enhance our services.
We collect information when you:
- Register or create an account as a merchant partner
- Use features of our website or app
- Communicate with us via email, support, or in-app messages
- Submit specials, menu updates, or business details
- Provide feedback or respond to surveys
- Subscribe to marketing and updates
- Interact with our social media sites or related campaigns
If you contact us, we may keep a record of that contact.
Without limitation, the type of information collected typically includes:
Types of information collected include:
- Authentication & Identification: Name, email, phone number, business name, ABN, password credentials
- Business Details: Restaurant location, cuisine type, operating hours
- “Used” Content: Specials details, menu items, images, pricing, availability status
- Correspondence: Messages, customer service inquiries
- Payment Information: If applicable, payment or billing details during onboarding/subscription
- App Usage Data: Analytics including device type, location data (not necessarily linked to individuals)
Use and Disclosure of Information
- Facilitating merchant partner services (specials posting, account management)
- Communicating updates, subscription info, and essential notifications
- Providing customer support and responding to queries
- Improving and optimizing our app and platform
- Optional promotional email or newsletters (only with your consent)
Disclosure of personal information.
We may share information with:
- Third‑party service providers (e.g., CRM, email tools like Mailchimp, analytics, hosting)
- Legal, advisory, financial or regulatory entities if required by law
- Successors in case of business sale or merger (subject to privacy obligations)
We do not sell or rent your information to unrelated third parties.
Overseas Disclosure & Data Storage
The information being passed may be stored, retained, or processed outside Australia (e.g., in servers located in the United States or Philippines). Steps are taken so that, as far as reasonably can be expected, all overseas recipients comply with these APPs and relevant standards of security once we have disclosed your information to them.
Data Security
We employ administrative, technical, and physical safeguards to protect your data, such as:
- Secure cloud storage and encrypted transmissions
- Restricted access controls
- Regular security testing
Despite these efforts, no system is entirely immune—information transmitted online is at users’ own risk.
Access & Correction
Clients are permitted to access or correct their private or commercial information. For any changes to be effective, a verification of identity may be required.
We rely on you to provide correct and current information.
Complaints and Disputes
Should any question arise on how we handle your information, please contact our Privacy Officer. If you remain unsatisfied with our response, you may bring your complaint before the Office of the Australian Information Commissioner (OAIC).
Contact Us
Privacy Officer – UMNO
Email: info@umnoapp.com.au
If you suspect misuse or unauthorized access to your personal information, please notify us immediately.